I encourage everyone to research whether or not a degree or certification in UX (or something related) makes sense, and to attend conferences and meetups in other locations when possible. If you have already made the decision to pursue classes here is a handy list for those living in or nearby Pennsylvania.
Read MoreTips for a Successful Customer Research Interview Session
These insights are from a recent internal interview to gain more insights on how our design team can better be serving our customers. It's related to an initiative I'm working on to grow customer empathy.
Read More